If an item is damaged or defective upon receipt, it may be returned immediately, for a replacement.

These recorders have a 1 Year Manufacturer's Warranty and may also be returned for repair/replacement if they have any hardware problems during that time.

All items must be returned in the original manufacturer's box and packing with all accessories, software, and printed materials originally shipped, included. You must include a printout of your original email receipt.

Contact by clicking here to get an RA Number in either case, and we will give you the procedure and details for returning your item...

Only damaged or defective equipment may be returned.